i n l i g h t c o v e

General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • How do I open an account?

    Opening an account is easy! Just go to our website, click "Open Account," and follow the steps. You'll need a valid ID and some personal information to get started.

  • Is my money safe with this online bank?

    Yes, absolutely! We use advanced security measures to protect your money and personal information. Your security is our top priority.

  • How can I reset my password?

    If you forget your password, just click “Forgot Password” on the login page and follow the instructions to reset it.

  • Can I apply for a loan online?

    Yes, you can apply for a loan directly through our website or mobile app. Our application process is simple and quick.

  • Are there fees for using online banking?

    Most of our services are free, but some may have small fees. You can view our fee schedule in the “Rates and Fees” section on our website.

  • How do I contact customer support?

    You can contact us by phone, email, or chat on our website. Our support team is here to help you with any questions.

  • Can I deposit checks online?

    Yes, with our mobile app, you can deposit checks by taking a picture. It’s quick and easy!

  • What if I need to transfer money to another bank?

    You can transfer money to other banks easily through our online banking platform. Just follow the instructions on the “Transfer” page.

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